PKR77 Privacy Policy – How We Protect Your Personal Data and Payment Information

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who interact with the PKR77 platform at pkr77.onl. This includes:

• Registered account holders who use PKR77 for sports betting, Live Casino, Fish Games, Slots or any other platform feature.
• Visitors who browse pkr77.onl without having created an account.
• Former account holders whose data is retained for the purposes described in Section 7 of this policy.

By registering a PKR77 account or using any part of pkr77.onl, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

2. What Data We Collect

PKR77 collects personal data through two main channels: information you provide directly during registration and use of the platform, and information collected automatically when you use the site.

Information you provide directly:

• Full name as registered on your identity document.
• Date of birth (for age verification – all users must be 18 or over).
• Mobile phone number (used for account access and withdrawal processing).
• Payment account details including JazzCash account number, Easypaisa wallet number, Raast ID or bank account information.
• Identity documents such as CNIC or passport if requested for verification purposes.
• Any information submitted when contacting PKR77 support.

Information collected automatically:

• Device type, operating system and browser used to access pkr77.onl.
• IP address and approximate geographic location.
• Session data including pages visited, time spent on each section and click patterns.
• Betting and gaming activity including bet history, game session records and transaction history.
• Cookie data as described in Section 5.

3. How We Use Your Data

PKR77 uses your personal data only for the purposes described below. We do not use your data for purposes beyond these without your separate consent.

• Account management: Creating and maintaining your PKR77 account, managing your login credentials and keeping your account records accurate.
• Payment processing: Using your JazzCash, Easypaisa, Raast or bank account details to process deposits you make and withdrawals you request. Payment details are only accessed when a transaction is being processed.
• Age and identity verification: Confirming you are 18 or over and that your account details match your identity when verification is required.
• Platform security and fraud prevention: Monitoring account activity to detect unusual patterns, prevent unauthorised access and identify potential fraud or policy abuse.
• Customer support: Using your contact and account information to respond to support enquiries and resolve disputes.
• Responsible gaming: Using your activity data to help identify patterns that may indicate a need for responsible gaming intervention, such as significantly increased deposit frequency or session length.
• Platform improvement: Using aggregated, anonymised usage data to understand how the platform is being used and where improvements can be made.
• Communications: Sending account-related notifications by SMS or in-platform message, including deposit confirmations, withdrawal status updates and important policy changes.

4. Payment Data and Security

Payment data receives the highest level of protection on the PKR77 platform. Given that PKR77 processes transactions through JazzCash, Easypaisa, Raast and bank transfer, the integrity and security of this data is critical to the platform's operation.

• Your JazzCash account number, Easypaisa wallet number, Raast ID and bank account details are stored in encrypted form. They are never stored in plain text.
• Payment details are accessed only at the time a specific transaction is being processed – a deposit you initiated or a withdrawal you requested.
• Withdrawals can only be processed to a payment account in your own name that matches the identity registered on your PKR77 account. This prevents misdirected transfers.
• PKR77 staff do not have access to full payment credentials. Support agents can see the last few digits of a registered payment method for identification purposes only.
• All data transmission between your device and pkr77.onl uses secure HTTPS encryption. Do not use PKR77 on public or unsecured Wi-Fi networks for deposit and withdrawal transactions.

If you believe your payment details registered on PKR77 may have been compromised, contact support immediately to freeze your account pending a security review.

5. Cookies and Tracking

PKR77 uses cookies and similar technologies to maintain your session, remember your preferences and keep the platform working correctly. Here is what each category of cookie does.

• Essential cookies: Required for the platform to function. These maintain your login session, keep your betting slip active and ensure pages load correctly. You cannot opt out of these while using the platform.
• Functional cookies: Remember preferences such as your preferred language, game lobby view settings and recently accessed sections. These improve your experience but are not required for core function.
• Analytics cookies: Collect anonymised data about how pages are used – which sections are visited most, how long sessions last and where players encounter issues. This data does not identify individual users. It is used to improve the platform.
• Security cookies: Used for fraud detection and protection against unauthorised access attempts. These help identify suspicious login patterns.

PKR77 does not use third-party advertising cookies or allow external advertising networks to place tracking cookies on pkr77.onl.

6. Sharing Your Data

PKR77 does not sell your personal data. Your data is shared with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the payment account details needed to process your deposits and withdrawals. These partners operate under their own privacy and security standards.
• Identity verification services: If account verification is required, your identity documents may be passed to a verification service. Documents provided are used solely for verification and are not retained by the third party beyond that process.
• Platform technology providers: Technical partners who provide hosting, database and platform infrastructure services operate under contractual data protection agreements with PKR77. They do not have independent access to your data for their own purposes.
• Fraud and security services: Anonymised or aggregated activity data may be shared with fraud prevention systems to help identify patterns consistent with known fraud methods. Individual identity data is not shared for this purpose.
• Legal requirements: If PKR77 is required to disclose data by a court order or legally mandated process, it will comply with that requirement and inform the affected user if legally permitted to do so.

Outside these categories, your personal data remains within the PKR77 platform and is not shared with any commercial third party.

7. Data Retention

PKR77 retains your personal data for as long as your account is active and for a period afterwards as described below.

• Active accounts: Personal data is retained for the full duration of an active PKR77 account to enable account management, payment processing and support.
• Closed accounts: Following account closure, PKR77 retains transaction records and identity information for a minimum of five years. This is a standard requirement for financial transaction records and applies to all platforms processing real-money transactions.
• Inactive accounts: Accounts with no login activity and a zero balance for 12 or more months may be archived. Archived account data is retained at a reduced access level and the account may be closed with any remaining balance (if applicable) returned to the registered payment method.
• Support records: Support communications are retained for 2 years after the last interaction to allow disputes to be reviewed if escalated.

When data is no longer required under these retention periods, it is deleted or anonymised so that it can no longer be linked to an individual.

8. Your Rights Over Your Data

As a PKR77 user, you have the following rights in relation to the personal data held about you.

• Access: You can request a summary of the personal data PKR77 holds about you by contacting support. We will respond within a reasonable timeframe.
• Correction: If any of your registered personal details are inaccurate or out of date, you can request a correction. For payment details, you may need to complete a verification step before changes are applied.
• Deletion: You can request deletion of your account and associated personal data. Note that transaction records required for financial compliance will be retained for the minimum period described in Section 7 even after account deletion.
• Restriction of processing: In certain circumstances, you can request that PKR77 restricts how it uses your data while a dispute or request is being reviewed.
• Communication preferences: You can update your marketing and notification preferences at any time through your account settings. Account-essential communications such as transaction confirmations cannot be switched off while your account is active.

To exercise any of these rights, contact PKR77 support through the live chat or email address shown in the footer of this page. Requests will be acknowledged within 48 hours and resolved within a reasonable period depending on complexity.

9. Account Security

Protecting your PKR77 account is a shared responsibility. The platform implements security measures from its side, but there are important steps you should take to keep your account safe.

• Use a strong, unique password for your PKR77 account that you don't use on other platforms.
• Do not share your login credentials with anyone. PKR77 staff will never ask for your password.
• If you receive an unexpected login notification or suspect your account has been accessed without your knowledge, contact support immediately.
• Avoid accessing your PKR77 account on shared devices or public networks, particularly when making deposits or withdrawals.
• Keep the mobile number registered to your account active and under your sole control – it is used for account recovery and withdrawal processing.

PKR77 monitors login activity for unusual patterns and may temporarily suspend an account if suspicious access is detected. You will be notified by SMS to your registered number in this situation and guided through the account recovery process by support.

10. Children and Minors

PKR77 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, make deposits or participate in any gaming or betting activity on the platform.

PKR77 does not knowingly collect personal data from individuals under the age of 18. If an account is found to belong to a minor, it will be closed immediately, any remaining balance will be returned to the deposit source and the data associated with the account will be deleted except where retention is required for fraud prevention purposes.

If you are a parent or guardian and believe a minor has created a PKR77 account, please contact support immediately with details of the account so it can be investigated and closed promptly.

11. Changes to This Privacy Policy

PKR77 reserves the right to update this Privacy Policy at any time. Updates may be made to reflect changes in platform functionality, payment methods, legal requirements or data handling practices.

When material changes are made to this policy, registered users will be notified through an in-platform notification or by SMS to their registered mobile number. The updated effective date will be shown at the top of this page.

Minor updates that do not materially affect how your data is used may be made without individual notification. The current version of this Privacy Policy is always available at pkr77.onl/privacy-policy. Continuing to use PKR77 after an update is published constitutes acceptance of the revised policy.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or believe there has been a breach of your data security, contact PKR77 support using the details below.

The PKR77 support team is available 24 hours a day, 7 days a week. For privacy-related queries specifically, having your registered mobile number ready will help support verify your identity quickly and process your request without unnecessary delay.

You can reach the team through:

• In-platform live chat (available when logged into your PKR77 account).
• Email at the support address shown in the footer of this page.

Privacy-related requests will be acknowledged within 48 hours and resolved within a reasonable timeframe based on the nature of the request. Deletion requests and data access requests may take up to 10 working days to complete fully.